Can I talk to a real person at Discover?
How do I talk to a human at Discover
Contact UsOpen an account, or bank by phone 1-800-347-7000. For calls from a TDD/TTY device 1-800-347-7454. Online Banking Technical Support 1-800-290-9885.Discover Student Deposits Program 1-800-767-7344. Account Agreement 1-800-983-1245.Identity Verification 1-866-598-7726. Inactive Accounts 1-888-204-8999.
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Does Discover have 24 7 customer service
Our customer service reps are available to help you 24/7 at 1-800-347-2683. Message a U.S.-based agent to get your questions answered, online or on your phone.
Does Discover have online chat
Can I contact a Discover representative online Yes, you can contact Customer Service online with a secure message or a live chat.
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What is the phone number for Discover bank customer service
1-800-347-7000
Please call Discover Bank Customer Service at 1-800-347-7000 (TDD 1-800-347-7454).
Is Discover having issues right now
Discover is up and running now. In the last 24 hours there was 0 outages.
Does closing a credit card lower your score
Credit experts advise against closing credit cards, even when you're not using them, for good reason. “Canceling a credit card has the potential to reduce your score, not increase it,” says Beverly Harzog, credit card expert and consumer finance analyst for U.S. News & World Report.
Does Discover have the best Customer Service
–(BUSINESS WIRE)– The Discover Bankchecking account tied for first place in customer satisfaction with a score of 715, according to the J.D. Power 2023 U.S. Direct Banking Satisfaction Study. Additionally, Discover's Online Savings Account ranked second with a score of 717.
Does Discover have good Customer Service
Discover Tops the Customer Service Rankings
Discover and the other credit card issuers in the study were ranked by their customer satisfaction scores, which were based on a 100-point scale. Discover's customer satisfaction score was 842 — the highest among issuers for the fifth time in six years.
What is live chat customer service
Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company's website, customers can send their questions to a person who can quickly reply to them in the same small window.
What is virtual customer service chat
Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Does Discover have good customer service
Discover Tops the Customer Service Rankings
Discover and the other credit card issuers in the study were ranked by their customer satisfaction scores, which were based on a 100-point scale. Discover's customer satisfaction score was 842 — the highest among issuers for the fifth time in six years.
Is Discover bank customer service good
It also offers some unique accounts, like its cash back checking account and CDs with terms up to 10 years. Plus, the bank has a strong reputation for excellent customer service and one of the among the best mobile apps for an online bank.
Why do so many people not take Discover
Merchants Pay More
It may come as no surprise that the reason many merchants opt-out of accepting Discover cards (and American Express, for that matter) is about the bottom line. The Discover card is also like American Express in that they both charge a bit more to store owners to accept their cards.
Why is my Discover card declining everywhere
Key Points About: Why was my card declined If you reach your credit limit (or if your limit decreased), you may get a declined card when you make a purchase. Sometimes large purchases may appear suspicious to your credit card company and cause them to decline your purchase.
Is it better to cancel unused credit cards or keep them
It is better to keep unused credit cards open than to cancel them because even unused credit cards with a $0 balance will still report positive information to the credit bureaus each month. It is especially worthwhile to keep an unused credit card open when the account does not have an annual fee.
Is 4 credit cards too many
It's generally recommended that you have two to three credit card accounts at a time, in addition to other types of credit. Remember that your total available credit and your debt to credit ratio can impact your credit scores. If you have more than three credit cards, it may be hard to keep track of monthly payments.
What is the highest credit limit on a Discover card
The highest credit card limit we've come across for the Discover it® Cash Back is $56,500. That's much higher than the minimum starting credit limit of $500. The card has a 0% intro APR on new purchases and balance transfers. Once the introductory period ends, the regular interest rates apply.
Why do most places not accept Discover
It may come as no surprise that the reason many merchants opt-out of accepting Discover cards (and American Express, for that matter) is about the bottom line. The Discover card is also like American Express in that they both charge a bit more to store owners to accept their cards.
Is Discover card having issues
Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.
How do I talk to someone at customer service
Ask how they are and use their name if they give it. Explain your problem clearly, but don't take too much time, because call center workers are strongly encouraged to deal with calls swiftly. It's smart to try to elicit sympathy and get them on your side. Patiently follow the directions they give you.