How do I speak to a live person at Green Dot?
How do I get a human at Green Dot
Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 1070, West Chester, OH 45071, or visit greendot.com. For general information about prepaid accounts, visit cpfb.gov/prepaid. .
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What is Green Dot mobile phone number
(866) 795-7605
1. Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.
Why is my Green Dot account locked
Green Dot regularly monitors its accounts for unusual activity that can indicate fraud or theft. If such an indicator is triggered, the account is locked until the legitimacy of the transactions is verified. WalletHub Answers is a free service that helps consumers access financial information.
What bank does Green Dot belong to
Bonneville Bank
Green Dot Bank DBA Bonneville Bank.
How do I get my money back from Green Dot
If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 – 14 days after your refund request is submitted.
How do I withdraw money from my Green Dot account without a card
1. Visit any Walmart store and go to the MoneyCenter or Customer Service center. 2. Tell the associate you want to pick up cash, show your government-issued photo ID, and the barcode generated with the Green Dot app.
What is the phone number for Green Dot direct deposit
(866) 795-7597
Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction. Once you have the TRACE #, call Green Dot Customer Support toll-free at (866) 795-7597 and Green Dot will investigate the transaction.
How long does it take for Green Dot to unblock your account
To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.
How can I unblock my card
Depending on the reason for the block, you can unblock your credit card by calling the bank or credit card company and discussing the issue. You may need to go through extra steps such as: Answering security questions to confirm your ID. Negotiating your credit limit.
Does Green Dot have an actual bank
Green Dot has no physical bank branches, but customers can access their accounts 24/7 online or through its mobile app, which is available for iOS (3.6 stars) or Android (4.1 stars).
Is Green Dot Bank owned by Walmart
Just out of the limelight, however, is the other party to the MoneyCard: Green Dot is a hybrid, both a fintech as well as a bank holding company by virtue of its owning Green Dot Bank, acquired and renamed in 2011. Walmart, which owns some special class shares in Green Dot, is Green Dot's largest retail distributor.
Can Green Dot keep your money
Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is registered.
Why is Green Dot holding my money
Funds are set aside whenever you make a purchase and will show as “In Process” until the merchant puts through the final charge or releases the funds back to you.
How can I withdraw money from Green Dot card
You will create a 4-digit PIN (personal identification number) when you activate your personalized card. Use this PIN and select "Checking" when making the withdrawal. You may only make withdrawals from ATMs in the U.S. due to fraud or security concerns.
How do I get cash back on my Green Dot card
How do I earn 2% cash back with the Cash Back Visa Debit CardActivate the card you purchased at a store following the instructions located on the card sticker.Download the Green Dot app.Deposit money to your account and make online or mobile purchases to start earning 2% cash back.
Why hasn t my direct deposit hit Green Dot
If you haven't received a direct deposit that you are expecting, it's because we haven't received the payment instructions from your employer or benefits provider.
Can I unblock my Green Dot account
To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.
Can I still get my direct deposit if my card is locked
Once your card is locked, it can't be used to make in-store or online purchases, withdraw money from ATMs, or receive instant transfers from digital wallets like Paypal, Cash App, Uber or Lyft. Other types of transactions, like direct deposits, ACH transfers and bill payments, are not affected.
Can I unblock my debit card over the phone
How to Unblock an ATM Card via Call Contact your bank's customer service center via phone. Follow the instructions provided by the automated voice system or speak to a representative. Provide the necessary information to confirm your identity, such as your account number, card number, and personal details.
How long does a debit card stay blocked
15 days
Paying your bill with that same card means your final charge will most likely replace the block in a day or two. But if you pay that bill with a different card — or with cash or a check — the block may last up to 15 days. That's because the card issuer doesn't know you paid another way.