How do I talk to a person at Discover?
How do I talk to a human at Discover
Contact UsOpen an account, or bank by phone 1-800-347-7000. For calls from a TDD/TTY device 1-800-347-7454. Online Banking Technical Support 1-800-290-9885.Discover Student Deposits Program 1-800-767-7344. Account Agreement 1-800-983-1245.Identity Verification 1-866-598-7726. Inactive Accounts 1-888-204-8999.
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How do I call Discover customer service
1-800-347-2683
Our customer service reps are available to help you 24/7 at 1-800-347-2683.
Does Discover have online chat
Can I contact a Discover representative online Yes, you can contact Customer Service online with a secure message or a live chat.
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Does Discover bank have 24 7 customer service
Please call Discover Bank Customer Service at 1-800-347-7000 (TDD 1-800-347-7454). Our 100% U.S.-based customer service team is available 24 hours a day, 7 days a week.
Is Discover Card having issues
Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.
Does closing a credit card lower your score
Credit experts advise against closing credit cards, even when you're not using them, for good reason. “Canceling a credit card has the potential to reduce your score, not increase it,” says Beverly Harzog, credit card expert and consumer finance analyst for U.S. News & World Report.
Does Discover have the best customer service
–(BUSINESS WIRE)– The Discover Bankchecking account tied for first place in customer satisfaction with a score of 715, according to the J.D. Power 2023 U.S. Direct Banking Satisfaction Study. Additionally, Discover's Online Savings Account ranked second with a score of 717.
Does Discover have good customer service
Discover Tops the Customer Service Rankings
Discover and the other credit card issuers in the study were ranked by their customer satisfaction scores, which were based on a 100-point scale. Discover's customer satisfaction score was 842 — the highest among issuers for the fifth time in six years.
What is live chat customer service
Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company's website, customers can send their questions to a person who can quickly reply to them in the same small window.
What is virtual customer service chat
Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Does Discover have good Customer Service
Discover Tops the Customer Service Rankings
Discover and the other credit card issuers in the study were ranked by their customer satisfaction scores, which were based on a 100-point scale. Discover's customer satisfaction score was 842 — the highest among issuers for the fifth time in six years.
Is discover card having issues
Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.
Why do people not accept Discover card
Merchants Pay More
It may come as no surprise that the reason many merchants opt-out of accepting Discover cards (and American Express, for that matter) is about the bottom line. The Discover card is also like American Express in that they both charge a bit more to store owners to accept their cards.
Why is my Discover card declining everywhere
Key Points About: Why was my card declined If you reach your credit limit (or if your limit decreased), you may get a declined card when you make a purchase. Sometimes large purchases may appear suspicious to your credit card company and cause them to decline your purchase.
Is it better to cancel unused credit cards or keep them
It is better to keep unused credit cards open than to cancel them because even unused credit cards with a $0 balance will still report positive information to the credit bureaus each month. It is especially worthwhile to keep an unused credit card open when the account does not have an annual fee.
Is it better to close a credit card or leave it open with a zero balance
In general, it's better to leave your credit cards open with a zero balance instead of canceling them. This is true even if they aren't being used as open credit cards allow you to maintain a lower overall credit utilization ratio and will allow your credit history to stay on your report for longer.
What is the highest credit limit on a Discover card
The highest credit card limit we've come across for the Discover it® Cash Back is $56,500. That's much higher than the minimum starting credit limit of $500. The card has a 0% intro APR on new purchases and balance transfers. Once the introductory period ends, the regular interest rates apply.
Why do most places not accept Discover
It may come as no surprise that the reason many merchants opt-out of accepting Discover cards (and American Express, for that matter) is about the bottom line. The Discover card is also like American Express in that they both charge a bit more to store owners to accept their cards.
Is Discover card having issues
Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.
How do I start a live chat customer
14 Steps to Create the Perfect Live Chat Customer ExperienceStep 1 – Be quick to accept the chat.Step 2 – Chat with focus and a confident smile.Step 3 – Greet the customer.Step 4 – Identify the customer.Step 5 – Read the chat subject carefully.Step 6 – Treat complex queries as several smaller ones.